Hard to believe that we are getting ready for the biggest One-Day Festival in Perth. This year the Festival of the Maples has a new website. Vendors and Visitors can now visit www.festivalofthemaples.com to download forms, sponsor an event or learn about festival activities. This year ALL our Festival Sponsors will be highlighted on the new web-page. We look forward to seeing you at the Festival and as always-crossing our fingers for great weather.
The Perth & District Chamber of Commerce will be hosting the Perth All Candidates Evening on October 3rd at Farrell starting at 6pm.
In an effort to ensure that candidates have adequate time to present their platforms, have equal opportunity to speak and avoid duplication/repeat questions – all questions will be addressed to the candidates by the moderator.
We encourage you to take the opportunity to submit questions for the candidates in advance of the event. We will also accept written questions at the event. Questions in advance can be submitted in person or to email@example.com
The Perth & District Chamber of Commerce is a voluntary organization of business and professional men and women who have joined together for the purpose of promoting the civic, commercial, and industrial progress of their community.
Our mission is to supporting successful local business and tourism, business-financial literacy and community economic development through quality programs and services; an effective catalyst for the growth and prosperity of our community as we work with local businesses, government and community leaders to foster a thriving, prosperous and welcoming community.
About the evening.
• All Questions are vetted
• The moderator will review the Rules of Courtesy:
o All participants will exercise courtesy to each other and all those present.
o There is a no-tolerance policy for personal attack against an individual, or the use of foul language at any time. This is an opportunity for all those present here tonight to have their voices heard, and to discuss the issues that matter most within the community.
o Please turn your cell phones off and set your pagers to vibrate.
o Fire exits are available at both sides of the hall and washroom facilities are available downstairs.
• There is a timer:
o For his or her opening remarks, each councillor candidate is given 2 minutes to present, Deputy Mayoral and Mayoral candidates are given 2 minutes.
o All questions asked of the candidates are to be responded to within a maximum of two minutes duration. The bell will sound after 30 seconds.
o For each speaker, the time will be flagged by the timer at 30 seconds and 10 seconds remaining and the bell will ring when time is up.
o The same will apply for closing remarks, for which each candidate has 1 minute.
• Order of Speakers:
o The order of speakers will be selected in a random draw. Names will be drawn out of a hat by the Moderator to determine the order in which candidates will address the audience. This will be done both for the opening and then for the closing remarks. Mayoral/Deputy Mayoral closing remarks will follow in the same order as drawn for the opening remarks.
o Part I will begin with the candidates for the position of councillors.
o Part II will begin with the candidates for Deputy Mayor, and Mayor.
o Councillor and Mayoral/Deputy Mayoral presentations will include a question period following the opening remarks and preceding closing remarks (as indicated in the agenda); one question per person will be accepted, as time permits.
• There will be NO questions from the floor
• There will be networking opportunities after 9:00pm
• Coffee and refreshments are provided by the Chamber
We are so excited to announce that the Perth & District Chamber of Commerce is moving to a new location at The Factory on 40 Sunset Blvd. as of February 1, 2018. A notice will be sent with renewal receipts along with our 2018 List of Events.
The One-Day Conference is organized jointly by the Perth & District Chamber of Commerce and Algonquin College, Perth Campus. The theme for the first annual conference is “Strategies to Grow and Connect Your Business” and consists of a series of Workshops, Keynote Speakers and a Panel Discussion.
The conference content focuses on current leadership and business topics from experts, accomplished business owners and community professionals and a panel of grant and funding experts. This high caliber group of delegates hold positions ranging from the Dean of Hospitality and Tourism, CEO, Directors and Owners as well as Partners from Industries including education, media, marketing, communications, technology, consumer goods and services, government and manufacturing.
For an early bird price of only $150 participants will hear from Bruce Linton, founder of Canopy Growth Corporation and co-founder of Tweed Marijuana Inc. and Mark Zekulin President of Canopy Growth Corporation on why they do business in Lanark County. Participants will have their choice of two workshops covering three topics; the power of Personal Branding; how to improve productivity through employee engagement and how to protect your business against cybercrime. All workshops are delivered by experts in their field. The session also includes a motivational speech on maximizing individual potential and being an effective team player at work, home or play delivered by Jim Kyte who enjoyed a 17 year professional hockey career. Finally participants will enjoy a panel discussion on how to successfully get grant funding. Panelists include representatives from the Business Development Corporation, Valley Heartland, Cat’s Cove Communications, Launch Lab and the federal government Concierge. With breakfast and lunch that will include excellent networking opportunities this is a must-see event.
For more details and to register check out the conference website at www.lanarkconference.com
Earlybird: $150 +hst (until January 19th, 2018)
Members: $175 +hst
Non-members: $200 +hst.
Customer Service versus Customer Experience – Which Is Champion?
Think about the last time you received great customer service. You most likely described it as ‘that company gave great customer service’ but what you most likely meant is your overall experience with company. When talking, people often confuse customer experience with customer service, and while they are undoubtedly related, they’re by no means the same thing. In fact, customer service is just a piece of the customer experience equation. I feel this quote sums it up in a nutshell,
“If a customer has to call customer service,then something has gone has wrong with their experience”
Register for our upcoming Business doing Breakfast at the Perth Best Western Plus on Wednesday, April 19th (7:30am – 9:00am) to learn from Tracy Lamb of Mopani Communications tools and tips that have your customers walking away with a awesome customer experience. Register at: https://perthchamber.com/events/business-at-breakfast/. Cost is $20 +HST.
We are 90% SOLD for the Perth & District Chamber of Commerce Fundraising Golf Tournament
Check out ALL the great things we are doing this year!
Today, the Government of Ontario responded to the Ontario Chamber of Commerce’s (OCC) call to support the growth of the provincial economy through the reduction of electricity rates. The Fair Hydro Plan will seek to mitigate the rising cost of electricity in Ontario. Expected to take effect in summer 2017, the Plan will provide an approximate savings of 17% (25% when including the previously announced 8% HST rebate) to Regulated Price Plans (RPP) eligible consumers hydro bills. Ontario’s Fair Hydro Plan will also link future rate increases to the rate of inflation over the next four years and provide further rate relief to the province’s most vulnerable citizens.
Key Details of the Announcement
1. Refinancing the Global Adjustment (GA)
The proposed plan will refinance the costs associated with the Global Adjustment (GA), providing immediate relief to Regulated Price Plans (RPP) eligible consumers, by “smoothing out” the payment of energy contracts over a longer time period. The Ontario government predicts that this refinancing will achieve an average of 17% savings for the individual ratepayer (25% when including the previously announced 8% HST rebate). The government intends to introduce legislation that would, if passed enable the Independent Electricity Operator (IESO) and Ontario Power Generation (OPG) to refinance the GA over a longer period of time, ultimately lowering the current cost paid by consumers. Under current forecasts, the immediate reduction in the GA would be approximately $2.5 billion per year on average over the first 10 years, with annual interest costs not exceeding $1.4 billion.
2. Helping Vulnerable Consumers
The Fair Hydro Plan includes initiatives to help Ontario’s most vulnerable consumers. The province plans to pass legislation to enable these new measures. Together these new initiatives will cost the government up to $2.5 billion over the next three years to be funded through provincial revenue. These initiatives include:
Broadening Rural or Remote Electricity Rate Protection (RRRP)
Currently, the RRRP provides a rate subsidy to rural/remote customers who are faced with higher distribution costs compared to urban areas. The new program will increase the number of qualifying customers from approximately 350,000 customers to 800,000 customers.
Enhancing the Ontario Electricity Support Program (OESP)
The proposed OESP enhancement would see monthly credits increased by 50%, expanded to cover more low-income Ontarians and increase uptake to as close 100%.
First Nations On-Reserve Delivery Credit
The on-reserve credit will remove the monthly service charge for customers saving approximately 21,500 on-reserve First Nations a monthly amount of $85.
Establishing a New Affordability Fund
The proposed affordability fund will provide Local Distribution Companies (LDC’s) an additional tool to help customers in need. The province will work with Hydro One, in consultation with other LDC’s to establish a Trust to serve as the administrator of the Affordability Fund.
3. Enhancing Competitiveness for Small Manufacturers and Industrials
Due to our ongoing advocacy work, the OCC is pleased to see that the Fair Hydro plan will expand the Industrial Conservation Initiative (ICI) extending eligibility to small manufactures and industrials (North American Industry Classification System (NAICS) codes 31-33), with an average peak demand of over 500 kilowatts
The OCC has repeatedly heard from Ontario’s business community that energy rates are unsustainable. In fact, 51% of businesses ranked energy concerns among their top three policy priorities.
Once implemented, Ontario’s Fair Hydro Plan will bring immediate relief to residential consumers by “smoothing” the GA rate over a longer time period and tying rate increases to inflation over the next four years. While this will alleviate challenges associated with the cost of electricity in the near-term, the Ontario Chamber Network advocates for further amendments to the province’s energy strategy that address the needs of the business community. Further rate mitigation strategies must be developed that are aimed specifically at the business sector.
Later this year, the OCC will release a report that will provide recommendations to further enhance the long-term sustainability of the energy sector.
As part of the Fair Hydro Plan, the OCC will partner with the Ministry of Energy to deliver a targeted outreach campaign to help business better understand and participate in provincial programs such as the ICI.
In spring 2017, the government is expected to release its Long-term Energy Plan. The OCC will continue to advocate for the reduction of input costs on businesses and looks forward to working with the government to deliver on its energy priorities. In addition, we encourage the government to continue to find ways to update provincial legislation in a way that supports Ontario’s economic growth.
M2M Cards will be going out with Membership Renewal Receipts early February. This year we have put ALL participating M2M Members on the back of the card along with the link to the website. This year we are also inviting all of our M2M participants to participate at the Chamber’s AGM on March 29th. M2M will be given the opportunity to set up a table to showcase their product/business. More detail will follow in the upcoming weeks.
Business Succession Planning
Topics to be covered include:
- Taxation basics
- Facts on Succession Plans
- Working on your succession plan
- Options for Succession
- The Soft Issues
- The Exit Process
BUSINESS ACCREDITATION PROGRAM
The Perth and District Chamber of Commerce, in partnership with the Perth Campus of Algonquin College, and the Town of Perth are pleased to offer the Business Accreditation Program to Chamber members for a third year! The Program offers training courses designed to aid businesses in achieving success in today’s competitive climate.
Through this session, we’ll discuss current issues driving loyalty marketing, why loyalty marketing works, the relationship between customer satisfaction and customer loyalty, how to define measurable objectives, and much more. The session will provide you with a better understanding of how to create a strategic framework to guide loyalty investments; fostering customer loyalty, reducing attrition and improving profitability.
ALLAN BROWN is a Award-winning marketing professional with a wealth of experience with industry leading companies such as LoyaltyOne, Levi Strauss Canada, Harlequin Enterprises and Lennox Retail.
My loyalty marketing experience includes being a member of the loyalty program development and launch teams at Levi Strauss (Canada) and as a member of LoyaltyOne’s Western region senior management team providing thought leadership to AIR MILES program sponsors such as Safeway Canada, WestJet, Boston Pizza, Manitoba Liquor and SaskEnergy.
In-depth discussions on loyalty program best practices were an integral part of the Database Marketing course I developed and taught through the University of Toronto – SCS; leveraging my expertise in loyalty program design, implementation and measurement methodologies. I continue to provide loyalty marketing solutions as an independent consultant.
Date: Wednesday, November 30th
Time: 2:00pm – 5:00pm
Location: Algonquin College, Community Employment Centre
40 Sunset Blvd. Perth ON
Cost: $10 members or $15 non-members
Registration required: Call 613-267-3200
Businesses who successfully complete four courses will achieve Accreditation Status jointly awarded by the Chamber, the College and the Town of Perth at the 2017 Annual Dinner. Courses begin in November 2016 and space is limited.